Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including: personal identification information (name, email address), tax-related information necessary for return preparation, financial documents you upload to our platform, and communication records with our support team.
2. How We Use Your Information
We use the information we collect to: prepare and file your tax returns, communicate with you about your filing, improve our services and develop new features, comply with legal obligations, and protect against fraud and unauthorized activity.
3. Data Security
We implement industry-standard security measures to protect your data, including 256-bit SSL encryption for all data transmission, encrypted storage for all sensitive documents, multi-factor authentication for account access, regular security audits and penetration testing, and strict access controls for our team members.
4. Data Retention
We retain your tax documents and personal information for the period required by tax authorities (typically 7 years from the filing date). You may request deletion of your data after this period, subject to legal requirements.
5. Sharing of Information
We do not sell your personal information. We may share your information with: tax authorities when filing your return on your behalf, our professional tax preparers who review your return, service providers who assist in our operations, and law enforcement when required by law.
6. Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to legal requirements), object to or restrict certain processing, and data portability.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and for marketing purposes. You can control cookie settings through your browser.
8. International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses where applicable.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our website.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@nomadic.tax